Live tv cannot display during the channel scan.
Cox cable mini box not working.
The user id and password for the account.
Our mini box completely stopped working today.
On the cox cable receiver press the power button.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Batteries are low dead or inserted incorrectly.
Remote will not change channels or turn on the tv.
Your mini box remote not only controls your mini box it can also be programmed to control your tv.
Press and hold until the tv turns off then release.
If the box turns on or off then install new batteries in the remote and try again.
Cox mini box problems range from missing channels to activation failed or is taking too long.
Turn on your tv.
If you are missing channels or have upgraded or downgraded your service use the following steps to run a channel scan.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
0 stephaniea over 4 years ago.
If you have programmed the mini box remote to work with your tv press input on the mini box remote to change the input selection.
Verify the batteries are inserted in the correct direction.
The following procedure will walk you through changing settings on both the cox mini box and cox remote control.
Its says there is an interruption in service.
If you are not ready to activate or having issues visit self install support for additional resources.
By default the cox mini box automatically runs channel scans during the activation process.
The dvr in the living room still works but not the mini box in the bedroom.
Completing these steps will force the mini box and remote control to allow your tv to control the volume level of your service.
The account number and cox pin or the last four of the account holder s ssn.
If you are using an hdmi cable to connect your mini box to your tv this message may indicate that the tv is not tuned to the proper input or source.
The service address and cox pin or the last four of the account holder s social security number ssn.
Press and hold until blinks twice then release.
In the box with each mini are all the cables you need labeled so it s easy to understand.
