Smart set dial is not working.
Cricut mat not loading.
Ensure the mat is lined up with the guides on the machine and the edge of the mat is under the roller bar when you get ready to load it.
Keeping mat pushed firmly against rollers press the load unload button.
Machine cutting mats have an adhesive area with just the right grip to hold your material in place during cutting then allow you to easily remove it when finished.
Position the mat underneath the mat guides on your cricut machine.
Ensure that the load mat option is lit up and not greyed out.
There could be a lot of reasons behind your cricut maker not loading mat properly.
If the roller bars on your cricut machine do not roll when powering the machine on or pressing the load mat button please follow the recommended troubleshooting steps.
Firmware update cricut explore and maker machines.
Verify that you are using the correct mat size for your machine.
Cricut explore air 2.
If the mat size is correct proceed to step 3.
The most common reasons along with solutions and the four types of cricut mats have been discussed in this blog.
If the mat is lined up with the guides when loading but still loads crookedly proceed to step 4.
If the mat still won t load please contact member care through one of the options below for further assistance.
Ensure there is enough space for the mat to run all the way through the machine.
My explore machine pauses or stops when cutting writing or scoring my project.
Cricut machine roller bars are not moving.
My mat is crooked when loaded into my cricut machine.
Section 3 loading unloading section 3 page 2 loading unloading the mat step 5.
If the mat will not load with other cartridges proceed to 8.
Check the color of the machine s power button and troubleshooting.
Perform a hard reset on the machine.